Call Technical Support

SG&I:

• 1-800-661-8134

IGS (U.S. Federal Government Customers):

• 1-800-633-7248

Contact your Distributor for Support

• Find your Distributor

Support Resources

• Create/ReviewService Request
• Request eService Login
• Product Licensing

Knowledge Base

• Geospatial Product Knowledgebase

Distributor Resources

• Log on to the
  Distributor Portal

License File Requests

Customers of Intergraph Geospatial Distributors

• Please request license files from your Intergraph Geospatial distributor. Only your distributor can issue your license files.

License Request Form - use this to request:

• Request new license (only for ERDAS 2011 or earlier) Go to www.intergraph.com/sgi/license to license the Geospatial 2013 products.
• Older-version licenses, for licenses of products two or more versions back.

Request Upgrade LAC

Rehost Request (only for ERDAS 2011 and earlier)

• Go to www.intergraph.com/sgi/license to request rehosting of Geospatial 2013 licenses

ERDAS ECW/JP2 SDK Licensing 

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License Notes

• December 10, 2012: Geospatial 2013 release is available. The licensing is not backwardly compatible with any previous ERDAS, GeoMedia or ImageStation product. For more information please go to http://support.intergraph.com/licensing.asp
• December 20, 2010: ERDAS Software 2011 released. New license files are required for all ERDAS 2011 software. ERDAS version 11.0 licenses are backwards-compatible to 10.0 and 9.3/7.2. All ERDAS 2011 licenses are floating.
• All ERDAS software released from October 2008 onward (starting with versions 9.3 / 7.2 / 2009) use ERDAS-Net Licensing, while all earlier products use FLEXlm (ERDAS) Licensing).

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Obsolete Legacy Products

•  ERDAS MapSheets registration.

If you have difficulties or questions on licensing, please contact technical support.